Transhaul Logistics Ltd is an independent Kenyan based registered company operating as a global freight forwarder. TLL offers comprehensive logistics solutions such as freight services - providing Sea, Air & Overland transportation services. TLL also offers complementary services to freight such as customs clearance, ship chandelling & project handling, diverse warehousing and distribution services, and supply chain management consultancy. TLL was founded by an experienced shipping professional with strong experience in Africa logistics and last-mile delivery. He pulled in a great team of logisticians to join in, and together they built a bespoke service-oriented company, powered by great network affiliates globally.
We strive to provide our customers with seamless and cost-effective solutions for their freight and transportation needs. TLL is a turn-key logistics provider using the latest technology to bridge the markets of the world. Air Freight is an integral part of our core business activity for our swift cargo moving clientele. TLL’s main objective is to provide an integrated customs clearance, freight forwarding and cargo handling within a framework of superior service to the business community (importers and exporters). TLL’s strives to be a strategic business partner to its clients. Swift cargo clearance is our specialty making us your agent of choice, always positioning our clients need first.
Supported by its own offices and affiliate network partners worldwide, TLL employs a team of professionals that follows up and follows through on each and every transaction we manage. With our Global Service Network, we aim to be the most reliable Freight Forwarding, Project Logistics Management, and Removal & Relocation Company in the market with an inspired, people-driven and dedicated approach to serving our valued customers.
While we are proficient in offering worldwide moving, freight forwarding, project logistics, and related services, we are not satisfied with just that: we also strive to be committed advisors to our customers and associates at all times.
Successful freight forwarding, project logistics, and relocation management services in challenging markets like Africa, CIS and the Middle East require expertise, inside knowledge, and a reputation that businesses can trust. This is why TLL is the preferred choice serving a wide array of companies in the region and globally. Our in-depth knowledge of Africa, CIS, and the Middle East, coupled with our regional and international service network makes TLL a leading service provider in the region.
TLL provides a “one-stop-solution” to meet all of your logistics requirements. Whether you are looking to relocate household goods across the region or move an offshore drilling platform across the seas, TLL has the capability, expertise and experience to make it happen. You will get personalized service at every level with TLL because we are truly independent, make our own decisions and specialize in our home market.
Since our establishment, TLL has been recognized as one of the most successful independent freight forwarding, project logistics, and removal & relocation companies in the East African region. In the East African transport and logistics market, TLL ranks among the "Top Ten". Publications have cited TLL as one of the largest and (in terms of the number of affiliate offices, employees and wide-ranging service portfolio) amongst the most reliable companies in the East African market.
Our primary objectives are to promote Total Quality Management and to maintain our success through steady investments in our service expansions and innovations. Our goal is to promote health, safety and environmental policy throughout our organization. We aim to be the best customer service team in our profession. We strive to develop and maintain a first-class infrastructure to ensure employee satisfaction, which drives customer loyalty leading to sustained profit growth and creating improved company value.
Quality is not an option, but a necessity to survive and thrive in an environment of global competition. We aim to provide total customer satisfaction that will lead to customer loyalty. By using Total Quality Management techniques, we can locate waste, identify its causes and eliminate it.
A good example of waste is rework, which is often more costly than doing the job right in the first place. A common business concept is known as the "1-10-100 Rule". If it takes one unit of costs or effort to complete a job correctly, it will take 10 times that effort to correct an error before it reaches the customer. And once it has reached the customer, it will take 100 times the cost and effort to correct the situation, not to mention the loss of customer goodwill.